This review is long, long overdue. I just came across Bo's business card and went right to my laptop. A number of years ago my wife and I flew into Phoenix to pick up a 1996 Jeep Wrangler with the intention of driving it back to Chicago. After about an hour in the car it started getting cold and I turned on the heater. No heat. We made it as far as Albuquerque and decided we couldn't stand it any longer. We found Innovative Auto Solutions through a google search and arrived just as they were closing. We agreed to come back first thing in the morning. The next day (Saturday) they found a bad heater core as well as totally useless venting. Unfortunately we had to wait a few days for a part to come in. They gave us a loaner car for 5 days at no charge, repaired the heater, replaced the water pump and radiator all at a very reasonable price. They could have easily taken advantage of us as we were totally at their mercy. If we lived in this area they would definitely be our go to repair shop. Great people to do business with.